Cisco Gives All 90,000 Employees Their Own AI Agent
2 min readCisco has started handing every one of its roughly 90,000 employees a personal AI agent. The product is called MyAgent, and Thimaya Subaiya, Cisco’s executive vice president of operations, announced the rollout in a company blog post on Thursday. It is one of the largest single deployments of AI assistants inside one company to date.
What MyAgent Actually Does
MyAgent runs on Circuit, Cisco’s internal multi-model AI platform, which brokers access to approved large language models, agents and enterprise data. Rather than living in one chat window, it performs supervised autonomous workflows across Outlook, Webex, Jira, SharePoint and other tools. An employee defines an objective and the system coordinates the steps needed to reach it.
The feature Cisco emphasizes most is memory. MyAgent retains a user’s preferences, past interactions and working context over time, which is what separates a persistent assistant from a stateless chatbot that starts cold every morning.
The Cost Architecture Is the Interesting Part
Deploying agents to 90,000 people is an expensive proposition if every request hits a frontier model. Cisco’s answer is routing. Requests are matched to the smallest model that can handle them, so a calendar lookup does not consume the same budget as a complex analysis. A significant share of the infrastructure also runs on-premises, which Cisco says gives it tighter control over both spend and data.
The company has been eating its own cooking elsewhere in the business. AI now produces 80 to 90 percent of the first draft of the management discussion and analysis section in Cisco’s public filings, and finance is building a dashboard that synthesizes performance data and suggests actions.
Why the Cisco AI Agent Rollout Matters
Most enterprise AI announcements describe pilots. This one describes a company-wide default, which is a much harder thing to do and a much more interesting thing to watch. Subaiya framed it explicitly as a template, saying Cisco can translate the internal deployment into a blueprint for customers implementing enterprise AI at scale.
That is the commercial logic underneath the announcement. Cisco sells the networking, security and infrastructure that enterprise AI runs on, so a credible internal reference at 90,000 seats is a sales asset as much as a productivity project. The number worth waiting for is not adoption. It is what measurable work actually changes twelve months from now.